Privacy Policy

Creative Kitchen Design ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

Creative Kitchen Design, Unit 5, Telletholme Tollgate Road, Burscough, Ormskirk, Lancashire L40 8LD. We are the data controller for the personal information you provide to us. You can contact us on 01704 894160 or at CreativeKitchenDesign@hotmail.co.uk.

Information we collect

We only collect the information we need to respond to you and provide our services:

• Information you give us — when you complete our enquiry form, call, email or visit our showroom, we may collect your name, telephone number, email address, postal address, preferred appointment date and any details of your project you choose to share.
• Information collected automatically — like most websites, limited technical information may be collected through cookies and similar technologies. See our Cookie Policy for details.

How we use your information

We use your personal information to:

• respond to your enquiry and answer your questions;
• prepare quotations and arrange showroom or home appointments;
• design, supply and install your kitchen and associated products;
• keep records of our dealings with you and provide after-sales support.

Our lawful basis

We rely on the following lawful bases: your consent (which you can withdraw at any time), our legitimate interests in responding to enquiries and running our business, and the performance of a contract with you.

Sharing your information

We do not sell your personal information. We only share it where necessary — for example with our manufacturers, suppliers, delivery partners or fitters to fulfil your order, or with service providers who help us operate. We may also disclose information where required by law.

How long we keep it

We keep your personal information only for as long as necessary to fulfil the purposes above, to meet our legal obligations, and to provide any applicable warranty or after-sales support.

Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal information, and the right to data portability. To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We take reasonable technical and organisational measures to keep your personal information secure. No method of transmission over the internet is completely secure, but we work to protect your data at all times.

Third-party content

Some pages embed content from third parties (such as Google Maps and Vimeo) which may collect data in accordance with their own privacy policies. We recommend reviewing the policies of those providers.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.